Reviews for our Fayetteville Water and Fire Restoration Company
"I just want to thank you so much for sending out this wonderful crew today. I am more than happy with your company and their work. They were professional kind extremely patient and knowledgeable about everything. I will be using your services in the future and recommending your company to everyone I know. I want to recognize them all by name Bryan, Ryan, Doug and Russel and also Thomas as well. Thanks very very very much. The home owner appreciates you and I do too as a grateful tenant."
"I do appreciate the fact that your work was very good, and that you finished the work so fast. I thank you for helping us our during such a drastic time for us!"
Joan M., Pinehurst, N.C.
"During mid September 2004, our family was prepared to move into our new house in West End, N.C. This would signal an end to months of frustration in dealing with incompetent subcontracting work and costly, lengthy delays in the construction of our home. Just days prior to our scheduled move, a water pipe burst on the second floor of the new home, causing extensive structural damage. I immediately scanned the Yellow Pages for an emergency restoration company that would be recognized by StateFarm Insurance and randomly chose the Cape Fear company our of Fayetteville, N.C.
From that moment on, I breathed easy for the first time in months. They swiftly dispatched a team of courteous, competent professionals that arrived on time, assessed the situation and had equipment up and running within a day of the call. All of the follow up work was completed without delays and with the utmost concern for our needs. As a recipient of this company's service for over 4 weeks, I can honestly say it was an absolute pleasure and relief to be working with them. Our home is not only as good as new but even better than before! We would wholeheartedly recommend them to anyone at anytime."
Mark and Chris G., West End, N.C.
"I returned home one afternoon only to find my home flooded by a busted water pipe. In a panic I called my insurance company to ask them what I needed to do first. They simply referred me to Cape Fear located in Fayetteville, N.C. and gave me a number to call. My first thoughts were that this company would show up some time the next day to clean up what the family couldn't, wrong! From 5:00p.m. to 11:00p.m. Cape Fear drove 45 miles, delivered consultation as to the necessary process of water mitigation and extracted everything including our personal belongings. during this crisis and water invasion of our home the personnel of Cape Fear held true to their name. I could not have been any more pleased with their service and manner in which they handled our privacy and comfort. They were fast, thorough, knowledgeable and understanding. Their performance in the complete restoration of our home was commendable and recommendable. If someone had to remove and handle all my personal belongings. I'm glad it was Cape Fear. Not only did they save the insurance company money by acting so fast, but they put emphasis on 100% customer satisfaction. The fast, quality of work was so impressive that even without a crisis I would personally seek their other products and services."
James and Renee S., Lumberton, N.C.
"You did a wonderful job and I would recommend your company and services to anyone. Your responded to our problem quickly and worked steadily until the job was completed. You did a very professional job and we both appreciate that."
Mr. & Mrs. Fred S., Fayetteville, N.C.
"All work was very satisfactory, your employee was very professional and knowledgeable of the work that had to be done and accomplished it efficiently. I was happy with all of the work."
Harris H., Fayetteville, N.C.
"We were pleased overall with your mitigation services. The prompt response was most appreciated."
J.L., Clinton, N.C.