James & Renee S. of Lumberton

“I returned home one afternoon only to find my home flooded by a busted water pipe. In a panic I called my insurance company to ask them what I needed to do first. They simply referred me to Cape Fear located in Fayetteville, N.C. and gave me a number to call. My first thoughts were that this company would show up some time the next day to clean up what the family couldn’t, wrong! From 5:00 p.m. to 11:00p.m. Cape Fear drove 45 miles, delivered consultation as to the necessary process of water mitigation and extracted everything including our personal belongings. during this crisis and water invasion of our home the personnel of Cape Fear held true to their name.

I could not have been any more pleased with their service and manner in which they handled our privacy and comfort. They were fast, thorough, knowledgeable and understanding. Their performance in the complete restoration of our home was commendable and recommendable. If someone had to remove and handle all my personal belongings. I’m glad it was Cape Fear. Not only did they save the insurance company money by acting so fast, but they put emphasis on 100% customer satisfaction. The fast, quality of work was so impressive that even without a crisis I would personally seek their other products and services.”

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